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9 Ways to Handle Negative Reviews on Social Media

There are many things that can go wrong in business.  People may not respond to a product or a service.   People may give the service or product a try and then leave a negative response on social media.  This negative response can later turn into conversations among people considering that the negative review is reality. [...]

What’s in A Word? Social Media Terminology for Old Timers

We get it.  There are some terms that mean very different today as they did before.  Because of this, Aston Social has created a little bit of our own dictionary to help business owners get a little bit into the social media jargon. Common social media marketing terminology: SEO SEO is short for Search Engine [...]

Influence of social media for your brand image

The terms “brand image” get thrown around a lot by agencies, in an attempt to justify a particular marketing strategy, tactic or campaign. Almost akin sometimes to scare tactics and fear mongering, there is a few very real circumstances where brand image can be quite publicly and irrevocably damaged no matter how big your brand [...]

How to Create a Social Media Marketing Plan

So you’ve decided it’s time to start marketing your business on social media. Before you begin, it’s ever so important to develop a social media marketing plan to help you understand your goals and objectives, and how you’re going to meet them. Here’s a step-by-step guide on how to create a social media marketing plan… [...]